Care provider updates

Find latest advice and updates for care providers.

This page was last updated at 13:00 on Thursday 10th October 2024.

Updated: CQC regulatory changes and updates 

Public Health messages.

Winter preparedness letters sent out to Care Home managers and Home Care providers to ensure staff are prepared and confident in supporting vulnerable individuals to protect their health and wellbeing during winter.

The letters include cold weather plans and useful information and resources for staff, including winter posters and leaflets.

The content of the letters is based on national guidance produced by the UK Health Security Agency (UKHSA)

Care home letter  

Home care letter  

Winter leaflets/posters    

Yorkshire Ambulance Service Please Tell us what you think

Yorkshire Ambulance Service (YAS) would like to hear about your experience of being a provider around the service you receive. Your feedback is important, because it helps YAS to understand where they can make improvements and where they are providing a good service.

Respiratory illness pack for care homes

Updates have been made to the Respiratory Illness pack for Care Homes/WAA homes 2023-24 these are.

  1. The UK Health Security Agency’s (UKHSA) number has recently changed to one single number for both in hours and out of hours 0300 303 0234 which we have updated on the documents.
  1. We also want to remind home managers about the antiviral flu stock that is ringfenced specifically for care homes at ASDA Pharmacy, Killingbeck, to help ensure that residents start treatment if required within 48 hours.

 Although many community pharmacies more local to you can access stock quickly, you have the option to send prescriptions directly to ASDA Killingbeck who hold a stock of Oseltamivir 75 and 30mg capsules specifically for care homes.

 Asda Pharmacy, Killingbeck Drive, Leeds, LS14 6UF. Telephone: 0113 2019510.
Opening Hours: Monday –Saturday 9.00 to 21.00hrs and Sunday 10.00 to 16.00hrs

Care Quality Commission regulatory changes and updates

Information on CQC's new approach to regulation

Update based on CQC and NHS publications                                                                      

As of October 2024                                                                      

The situation with CQC is developing rapidly as they make progress in addressing the issues identified in the interim report by Dr Penny Dash.         

The following is the situation as at 3rd October 2024, we will endeavour to update this as we get new updates however please check the CQC news page to ensure there are no new updates.         

The CQC News link          

To notify or get advice on Coronavirus or flu outbreaks

Upcoming events

The next upcoming events are: Links on the right-hand side indicate whether it is on Eventbrite or Ticket Tailor.                                              

Care Quality Team on-line sessions         

Information and Quality meetings (targeted at Registered Managers and Deputies)

Wednesday 13th November 2024 2 – 3:30 pm Eventbrite