Communal area problems

Communal areas are parts of a house, block of flats, street or estate which tenants have a right to use in common with other tenants. The council is responsible for the maintenance of these areas.

Communal areas include:

  • communal hallways
  • shared stairways and access paths
  • shared gardens or yards, usually around flats and some bungalows

If you notice any problems, please report them to us as soon as possible. Problems may include:

  • belongings or rubbish left in hallways or on stairwells
  • broken lighting
  • overgrown shared gardens

Contact us

In person

Visit your local Community Hub, Housing Office or One Stop Centre.

Phone

0800 188 4000 or 0113 376 0410

(Monday, Tuesday, Thursday and Friday, 9am to 5pm; Wednesday 10am to 5pm)