New website
We are excited to announce the launch of the new Leeds.gov.uk website. Find out more information.
Find out what to do if you’re worried about a vulnerable adult, including elderly neighbours, friends or relatives.
If you think someone is being treated badly, you can:
You can contact us about a vulnerable person who is 18 or older and seems like they are having difficulty coping.
This could be someone who:
You can call anonymously if you want to.
If you do not know the person well, it’s a good idea to:
You might find that their family or friends will be able to help them, so you do not have to contact us.
Tell us as much as you can, including:
We will speak to the person you have called about within three working days, though it can often be sooner if it's urgent.
We’ll make sure they’re safe. This could include calling the police or asking a social worker to look into it. We will always think about what the person wants to happen too.
We may call you to ask for more information if we need it.
If you're a family member we will call you back with an update, as long as we have the person's permission.
We cannot share someone's personal details. So if you're not a family member, we may not be able to keep you updated about any actions we take.
0113 222 4401
(Weekdays, 9am to 5pm, except Wednesdays when we're open from 10am)
If it cannot wait until the next working day try our emergency social care contacts
Call with SignVideo live BSL interpretation
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